User Support Forum

Yeah. I got in a hurry and didn't look far enough. Thanks for the heads up.

Using 14.4 with the 12/31/2025 MR.

I'm working on W-2s and told PC+ to truncate the SSN. However, it is still putting complete numbers on them (tried it with both truncating options). I went back and checked earlier years and it did it correctly. Maybe a bug in the newest MR?

OK. Disregard on my 2 posts. I restarted PCP again (2nd time) and everything is back to normal

And my splash screen pic is much larger than before.

Well, I didn't have the font issue, but now the Power Church Today has no content.

If you're talking about W-2's and you don't have a huge number to file, you can fill and file them online at no charge. You will need to have a login.gov account which is simple. Just go to https://secure.login.gov/ and create and account. From there you can do a number of things with the government...

I have been having the same problem with desktop ver 14. I sent an email to support and received an email on 10/3 saying a bug report was initiated. So far, no change. It's still doing this. It hasn't in the past and I don't know if it started happening after an MR.

Thanks, Zorak. Kind of what I figured.

I didn't up until yesterday and the latest MR. I only had it set up for Fund 1 and it has been working forever. I am just guessing here, but PC must have been looking for the 1130-000 account line and using the first one it found. And that worked just fine. It appears that now it requires an 1130-00...

Checking back on the MR info from yesterday, I see there was something dealing with with Vanco import.

Since I installed the current MR yesterday, when I try to look at what is ready to import from Vanco, I get an error: "Transit Access Account is not used in Fund __, with a fund number (e.g. 02). I have never had this error show up. I looked at the import setup which has 1130-000 as the transit acce...

I don't know that it does anything, but I'm having the same thing happening.

PC+ is only used for cash (check, cash, credit card, ACH, etc.) donations. Non-cash donations can be acknowledged via a letter indicating date of donation, description of donation, etc.. but NOT the value of the donation. Templates for this can be found online. If the donation has a value of $500 or...

I need to change an address of a contributor. I have been unable to determine a way to do this. Could you advise? Thank you. Are you using the online or desktop product and what version? If you're using the desktop version (v 14.4): Membership > Integrated Data Entry, use Locate to find the record,...