User Support Forum

Thank you for the reply. From the Membership module, under Activities and Skills, Send Email Message to a Group we select pre-configured groups sorted by Activity Types and Roles. From this list we send an HTML format email without any attachments. We follow the prompts until the window allows for t...

We are running PC 11.55 @ ML 1/13/2016. Whenever we send an email message to a group a report is available to review what was sent and to whom it was sent. Since the latest maintenance update, the first page of the report is blank. Is this a bug? This has occurred with various users and at various t...

Thanks for the help.

Thanks for the reply. That is how we discovered the problem. The orphaned envelope is no longer accessible. I restored the records into a from a back up copy of Power Church into testing image of Power Church and was able to enter the old contributions into the merged envelope number. Before doing s...

Using PC 11.55 @ ML 10/1/2014 I noticed when moving an existing member from an existing household you are prompted for the option to move/create a new household. When doing so the newly created household does not indicate a Registered Date nor an Updated date. I was able to notice this because I use...

Thanks.

I realize I did not specify that the two profiles being merged have different envelope numbers. When they are merged they have only one envelope number, unfortunately the contributions from the two different envelopes are not merged.

Are your results different?

Thank you so much.

We are running version 11.55 @ ML 10/1/2014 When using the Merge Duplicate Profiles function under the Membership module we noticed that if the two profiles being merged both have envelope numbers the profile being merged into keeps the existing envelope number but the envelope number from the other...

Thanks. I have checked the path under preferences and I have specified the email be sent always.

Issue is still not resolved. I will try and think of some other angles but so far this has not been successful.

Thanks. Oddly, I had tried to run from a client. When setting up the Scheduled Task in Windows 8 the mapped drive would not appear as a selection. Instead, I set up the task from the Network location. It failed. I did not trouble shoot since this was a work around anyway and I thought I would focus ...

The Scheduled Task is being run from our server where Power Church is installed. Are you saying I should map a drive on the server to where Power Church is installed? We have Power Church running on the server under C:\ZION-Main Church\Power Church\Power Church-Main Church which is the path I have s...

Zorak, thanks.

I actually did try that perviously based on the posting you mentioned. It did not not make any difference. I tried with the directory C:\Power Church... as well as the network path \\ZionServer\Power Church...

I am very perplexed.

We are running PC+ 11.55 at ML 10/1/2014. I have configured our server (running Windows Server 2008 R2) to run a scheduled task daily after hours for pcbackup.exe located in the directory where Power Church is loaded. I have directed the backup to be placed on the local hard drive. Later, our backup...

Awesome.

Thank you.

Thanks.

We are running Power Church Plus on a local server with multiple clients.

I suspect this is occurring while using the Check In program.

We have recently upgraded to PC + 11.55 at ML 10/1/2014 from V11.1. One of the features new to us is the Membership Personal Profiles Audit Log. For the most part it has been handy. Until I noticed that it is not logging all of the entries. This was discovered from the Power Church Today window and ...