User Support Forum

ok, here is as much information as I have: The accounts that are printing are sub accounts for the checking account. They were previously designated funds tracked separately in our main checking account. The church decided to place all designated funds in a separate checking account, so these sub ac...

My inactive accounts with zero balances are printing on balance sheet. I have double checked to be sure they are all coded as inactive, but they still print on the balance sheet. Can anyone tell me what is going wrong. Thanks for any help

just to let you know, i think i have the situation resolved. since the checks were only showing up in the payroll module, i went in and did reversals on the positive entries i didn't want to keep. then i went into account and checked in the modify unposted transactions to be sure they were there - a...

ok, i checked on the pay check amounts as suggested. All 3 are positive amounts. That would be easy to fix i think, except only one of the check entries shows up in the accounting reports. And it's the corrected one, not the original one I entered erroneously. The check register, income statement, a...

I made an error when I posted a manually written payroll check to the payroll module. I went back and reversed/voided that check per the instructions in the manual, then reissued the same check number correctly. That gave me three entries for the same check number - 1 incorrect one, 1 reversal of th...