User Support Forum

I have non-zero values showing up in the "Direct Transactions" column of the Accounting Fund Balances report. How can I find the actual transactions that caused these values to appear so that I can figure out why they occurred?

Thanks, Neil. That was my plan, but thankfully, it was not necessary because PowerChurch Online was, amazingly, back up yesterday. Thoughts and prayers for all in Asheville.

It's the end of the month and the PowerChurch Online servers are down. I'm trying to figure out the smoothest way to get employees their pay in a way that will allow me to get the correct information into PowerChurch when things are back to normal. For salaried employees, whose paycheck amount doesn...

Thanks. From a user-experience viewpoint it would be nice but I understand why the underlying technology results in it being the way it is.

This is more of a question/suggestion than a problem. When I set up a donor restriction I set up net assets, release, income, and expense accounts using Maintain List of Donor Restrictions. But when I visit the Associated Accounts tab for the restriction it does not show the expense account. I have ...

We had the same problem this morning - were not able to print checks or a test page from Power Church online. I didn't try anything else, but was told that checks were printed successfully early in the week. I really appreciate those who posted about this problem -- it helped immensely to know that ...

The warning IS "WARNING: The total debits and credits in each accounting fund do not balance. Do you want to continue?" ... What warning are you looking for or think is missing? Zaina and NeilZ, Thanks for the prompt reply. I have egg on my face -- we are getting exactly the warning that you quote,...

We occasionally have trouble caused by multi-fund transactions that balance overall but are not balanced within each fund. The only thing that I can find in the PCPlus manual about this situation is a statement that transcations *should* balance in each fund, but I couldn't find a statement that thi...

Here's my wishlist for the accounting module. In the report dialogs have a drop-down list of useful date ranges: this month, last month, year to date, last year In the report dialogs involving a range of funds or accounts, make the second account default to the first account after the user has chose...

Many have noted that reconciliation reports can't be reprinted after leaving the reconciliation process. If you have Adobe PDF (not just Reader, but the full program) you can select Adobe PDF as the printer and save your reconciliation reports to a file for later printing as often as you like. I use...