User Support Forum

Thank you so much. It is amazing how easy it was once I reread the instructions. That's what happens when your 'remembercator' gets old and out of date.

I can't find a place where I can change the "closed month" so I can open up a new one. I have 18 months that I can show, and I am at the end of that time. How do I go back and close March 2010 so I can use October 2011. I need to write checks for October 2, and I can't do that without closing March ...

Thanks for all of your help. I have only written one manual check, and that one is in the system. I will let you know if something miraculous happens and I find the problem. Otherwise, I hope I don't have to bother you again anytime soon.

Marge

I found a difference of $225 between the June 30 Bank Reconciliation Account and the June Check Register. The Bank Reconciliation Account showed $4,528.37 in outstanding checks, and the June Check Register showed $4,303.37. The problem I have in trying to find out the discrepancy is that the Bank Re...

I have printed out all of my check registers and account activity reports from January thru July. I am going to try and find some data that totals $225 . I don't understand your question about making sure my balance was zero before I started my reconciliation. Maybe I have missed a step, but I never...

I am using Version 10, and I got an update to 10.1 a few weeks ago. I have restored my files back to the first of July and reentered all of my data. I hand checked each entry to make sure that there were no errors in data entry. I then did my reconcilation, and I came up with the same results. The i...

Thanks for your help. I think I still have a problem. My Bank Statement: Ending Balance, $20167.57 Deposits, $9392.00 Bank interest $2.76 Total checks $12084.95 PCP Bank statement balance $20167.57 Total Deposits $9394.76. That includes the $2.76 interest Total Checks cleared $12,084.95. That's why ...

I have been trying to reconcile my bank account. I balanced perfectly in June. When trying to balance in July, I ran into a problem. My July reconciliation shows to be $225 out of balance. But, my beginning balance, my deposits and the checks that have cleared match perfectly to my bank statement. I...