User Support Forum

Neil, I'm not sure what is- The main PowerChurch page. Is that the website page?
Sorry, wish we had ordered the CD.
John

Our system at church was upgraded from v12 to v14 last week. Not having cd media to take home I'm trying to figure out how to upgrade at home. I did copy C:\PCPLUS14 folder at church to a flashdrive but I'm not able to find the right file in there to install it at home. I use it at home for training...

Thank you for that.
So, if I'd run the CheckIn 11 MR I could use various brands of printers, right?
But, to get Name labels and small Bag labels I'd need to buy either two different printers OR using our Dymo 450 Twin Turbo with its two built in heads.
Do I understand that right?

We are using PowerChurch v12, Check In v11 How much would it cost to go to Check in v14? You stated that Check In 11 MR lets us go with any label printer. Doesn't the system want a side by side printing device? How else would we be able to get 2 sizes of labels for the same child (person)? Or does a...

running Windows 10 pro. I have much grief with the Dymo 450 label writers. I've spent hours cleaning gum off rollers, labels jamming, and what have you. My current printer just blinks on the one side and I am ready to recycle the thing. Our secty ordered a new Dymo 550, touted to be jam free. The pr...

I'm not sure this is the correct way to contact you but we are desparate for one of the printers but would also like a spare.
We would any labels you could provide as well.
Please contact John at 616-856-6265

Thank you. Are you saying then to do a paste of the picture directly into the PC+ mail body, and don't even put it into Word first?
Thanks.

We use PC+ v12 on Windows 10 pro While constructing the mail body info in MS Word we are pasting a jpeg picture into it. When copying the mail body from the Word doc into PC+ mailing it will just ignore the picture. We have tried using a png picture as well but doesn't work. We use html formatting i...

Yes, we are using Trend Micro. I play with this when I get the error again.
Thanks for helping out.
John

Did a backup at church and trying to restore on my home pc. I get "This backup contains files from ver 0.0 and cannot be restored to this version of pc+"
Please advise. John D.

Around Sept 11, I emailed the FoxPro error I've been getting. Lately I've been getting this error again. Today I can't print the Funds Report. I've cleared the %temp% files according to your steps and even rebooted, to no avail. Usually doing these steps and rebooting works but not today. Please adv...

Ill send it. Thanks. It's way too long.

We're using Windows 10 Pro v12, date of 9/6/23. I got this FoxPro error while printing Unposted Contributions and also this week while I printed the Funds Report, as well. After clicking OK, the program aborts. I does eventually go through and I get the report. I think this error started after 9/6/2...

We are not doing the online version.
I just booted our checkin laptop and I got an error saying the checkin ??? is not the same as the server version.
So I guess the server is not updated yet? Maybe I'll check it tomorrow?

I'm a bit confused. We run Check In v11. The announcement shows: Visit https://www.powerchurch.com/mr to download and install this Maintenance Release. PowerChurch Online Check In 11 servers will be updated automatically overnight and kiosks will update themselves automatically next time they connec...