User Support Forum

In the individual contribution report, the contribution is reported correctly. In Selected Contributors reports, there is a duplicate entry. From Selected Contributors to a specific fund in July 168 12,000.00 523-5068 225 150.00 588-9469 164 1,000.00 Jim & Barbara Brown 531-9973 164 1,000.00 Jim & B...

This is the first time I've ever encountered this: my Selected Contributors report is $1,000 more than the Funds Report by Date or Posted Contributions report. A donation from one individual shows twice in the Selected Contributors report. I re-indexed, closed and re-opened the program, but the prob...

This is so awesome! I've been having trouble with reports from the Contributions module printing in landscape instead of portrait - even though all my settings say landscape. When I changed the PDF print option from "print to scaleable area" to "None" the problem was fixed. Diane Gross Business Admi...

It was the drive-listing that was not coming up. There was a slight flash, but that was all. Anyway, I had already tried a reboot, so I reinstalled the MR and it's working fine now. Thanks a million! I never fail to get help from this forum.

Diane Gross

I am using Windows XP Professional

I installed the latest Maintenance Release (11/6/07), and I am now unable to pull down a menu when I click on "backup and restore files". Should I try reinstalling the maintenance release? Or is there something else that could be wrong? Diane Gross Business Administrator First Presbyterian Church Kn...

I am using a Dell 1700 laser printer. My co-worker has an HP 2100. My reports look fine on the screen, and print fine when I direct them to her printer.

I did temporarily set her printer as the default, then changed printers to print a report on my printer, and it printed normally. Very strange.

The MR fixed the export problem - our membership secretary is very happy.

The tiny font problem persists, and it has only recently developed - probably with the last MR. Very puzzling, since all other programs print fine, and PC prints fine to printers at other stations.

We like to edit the Family Grouped Report, so we save it to WORD. When we print from WORD, the page now cuts off about 2/3 of the way down. What used to be a 40 page report is now 60 pages. We have tried making changes in page set-up, but it doesn't help. Also, on one of our computers, all reports p...