User Support Forum

Neil -- We've got most of that covered, thankfully! We are not so big that it takes him weeks to enter everyone's info and he works two jobs as it is (not including treasurer, volunteer). It is not ideal to not use the program for all it is worth, to be sure. Thank you for the link. Zaina -- Thank y...

Actually, not quite... The treasurer enters the information only once a year (January) in order to give out detailed end of the year reports to those who gave, but never posts it. He said something about not wanting the information to be entered twice (I'm assuming he means his entries plus my sum t...

When you create the backup, create an "Accounting Files" backup... When restoring that backup, choose "Restore all files". The warning you are talking about happens when you choose "Restore selected files" instead of restoring all files. Thank you, that is helpful. One more question -- doing it thi...

There are two of us entering data into two different computers running PowerChurch. I am entering contributions on my computer, and they are entering Account Payable data (checks reconcile) on their computer. I am planning to just back up the contribution data, and have them backup the accounting d...

Which version are you using? An option would be to set the tax amount to manual and adjust the withholding on the next check or checks to withhold less to make up the overage. Hi there, I've got the same problem. How do you set the tax amount to manual? I've tried to find a way to do this and been ...

Here is how I tried to "fix" it: Reversed the transfer transaction. New transaction: CR fund 1 - checking DB fund 1 - transfer to other fund DB fund 2 - savings sub-account "Reserve" (added this) CR fund 2 - transfer from other fund Now I I don't have the amount transfered/balance of reserve showing...

I am not sure if you have more than one fund. I would think about moving non-operating money out of my general fund to keep it separate. In your example I might have a Fund 09 as a reserve fund. The accounting transaction to move the money from fund 01 -General to Fund 09 - Reserve would be: Credit...

Debbie: You are on the right track. I see you indicated that your new accounts are level 6. If that is only because I used level 6 in my example, you may want to make them level 5 to stay consistent with your own convention. The only new piece of information that I will throw into the mix is this. ...