Long Check Printing Delays

[CorinthBC]

The following issue started a few weeks ago when I was still running version 14.4. I updated to version 15 a couple weeks ago and the same issue persists.

When preparing to print a check in the Acounts Payable module at the "Select Invoices For Payment" screen, clicking "OK" used to make the Check Options box pop up almost instantly. Now I have to wait anywhere from 45 seconds to over a minute. The first couple of times, I thought the program had crashed. After rebooting didn't help, I learned I just had to wait it out.

By the way, I work for two different churches, and this issue started about the same time on both installations. Both are installed on PCs. The printers are different brands: a Lexmark and a Copystar/Kyocera.

Is this happening for anyone else? Were you able to fix it, and if so, how?

[CorinthBC]

Hmm...guess it's just me. Oh well.

[Zorak]

I apologize your original post was missed. It sounds like you will be best served by giving us a call at (800) 486-1800 when you have access to PowerChurch, so a technician can take a look at it with you. We are available from 9AM to 6PM Eastern, Monday through Friday.

[CorinthBC]

Called tech support, and they were able to remote in to my computer and resolve it. Thanks.

[Davidaduby]

I've been experiencing similar check printing delays in PowerChurch Online, have you checked if your print queue is set to print in the background?