E-mail Glitch

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ranchmom4
Posts: 6
Joined: Thu Sep 10, 2009 2:38 pm

E-mail Glitch

Post by ranchmom4 »

I recently updated our PowerChurch Version 10.4 with the most recent maintenance release. Since that time, each time I start the process of e-mailing a group, I get a message saying "Need to install updated runtime files. Computer administrator rights are required." I go through the steps giving it permission to update. Each time it says, "this is a one time process" but it keeps happening. I am the computer administrator for PowerChurch and I'm using my computer.

Any idea how to fix this?

Thanks,

Lynda

Zorak
Tech Support
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Joined: Thu May 13, 2004 9:59 am
Location: PowerChurch Software
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Re: E-mail Glitch

Post by Zorak »

It looks like the latest MR updated the e-mail components, but didn't include the actual installer for the updated e-mail components. There will be one final Maintenance Release for Version 10/10.4 to fix this issue.

In the meantime, you can manually download and install the file from here:

http://powerchurchsoftware.com/support/pc10email.exe

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