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Backup problem runtime update files
Posted: Thu Sep 18, 2008 4:50 pm
by Wayne Asplen
Ver. 10.4 with latest Sept MR. (Windows XP) I was attempting to back up files which seemed to go ok. Then I was trying to verify the backup and got this message. "need to install runtime update files". In my attempt to do so nothing worked and now I cannot backup at all because I cannot get past this problem. Help from tech would be nice.
Posted: Thu Sep 18, 2008 5:33 pm
by Zorak
To manually install the Backup & Restore update files:
- Close out of PowerChurch Plus
- Right click the mouse on the PowerChurch Plus icon/shortcut on your Desktop
- Choose Properties
- Toward the bottom left of the window, click the "Find Target" button
- Windows Vista calls this "Open File Location"
This will open up the PCPLUS10 program directory
- Open the "Install" folder
- Locate and run the program called PC10DVD.exe
Close all open windows and try the process again.
Runtime update problem
Posted: Mon Sep 22, 2008 11:34 am
by Wayne Asplen
Dear Zorak,
Thanks for idea. I tried as indicated and got same message. The message reads "Could not initialize installation C:\~GLC1034.TMP The system cannot find the file specified." Any ideas?