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Weird occasional error

Posted: Sun Sep 26, 2004 11:22 am
by NeilZ
When I'm in Integrated Entry, I'll be on the family member tab looking at the list of household members. Then I'll use the location button to find another family. The Household Key appears properly, but the family members OCCASIONALLY remain the as the same ones I was looking at previously.

EG:

First family - Tom Jones - household members Tom, Mary and Scott Jones

Locate the Jack Smith family - Household key: Smith, Jack
Household members: Tom, Mary and Scott Jones.

In order to get the right family, I have to click the NEXT then PREVIOUS buttons pull up the family members. It doesn't happen all the time, but it happens enough to be worrisome that someone may not notice the last name and start doing changes to the family members.

Posted: Mon Sep 27, 2004 8:14 am
by jeffkoke
Neil,

I've noticed something similar when updating profiles within a family. I'd guess that it is a display refresh issue.

There are times when I update a personal profile within a family unit and after saving it, the profile is suddenly "missing" from the unit. However, if I do a previous/next on the family unit, the "missing" profile reappears with the new data I've just changed/added.

As an example, this happens when I change a person's status from attender to member. The profile goes "missing" after pressing the SAVE button. When I force a refresh by pressing the previous/next buttons, it is redisplayed.

Jeff

Posted: Mon Sep 27, 2004 10:18 am
by NeilZ
Yep ... problem is .... it didn't happen with v8.5 . In the mean time, I found another one of those number entry blocks that prefill with a zero, and that does not get overwritten when you enter data.

In the "Reassign an envelope number' function, the envelope number blocks keep that prefilled zero. Minor bug ...

Posted: Mon Sep 27, 2004 10:21 am
by jeffkoke
Interesting.

This was happening for me in v8.5 and v8.0 to the best of my recollection.

Zaphod, any ideas on this?

Jeff

Posted: Mon Sep 27, 2004 12:06 pm
by NeilZ
jeffkoke wrote:Interesting.

This was happening for me in v8.5 and v8.0 to the best of my recollection.

Zaphod, any ideas on this?

Jeff
Weird .. I saw it in v8.0, but not in 8.5 !!

Posted: Mon Sep 27, 2004 2:00 pm
by Tracy
Neil, I’m not able to reproduce this behavior here. (Profile names not reloaded)
Jeff, I’m seeing this behavior. (Profile status not updated)

I believe some changes to the code can be done to correct the behavior Jeff described; which will, most likely, correct the behavior Neil is describing.

This will need some time to update and verify, please be patient. I’ve put it on the list.

Posted: Mon Sep 27, 2004 2:46 pm
by NeilZ
Tracy wrote:Neil, I’m not able to reproduce this behavior here. (Profile names not reloaded)
Jeff, I’m seeing this behavior. (Profile status not updated)

I believe some changes to the code can be done to correct the behavior Jeff described; which will, most likely, correct the behavior Neil is describing.

This will need some time to update and verify, please be patient. I’ve put it on the list.
Thanks Tracy !