User Support Forum

In PC+ Version 11.5, I like the option to print mailing labels on a partial sheet of labels (Avery 5160).
But the row and column printed are not what I instructed. I put in start on Row 3, Column 1. The printing started on Row 2, Column 2.
Then I instructed Row 6, Column 1 and printing started on Row 4, Column 2.
Is there a fix for this in the most recent maintenance release? If not, I'd like to request this for the next fix. Thanks!
Martha F.

Martha F wrote:In PC+ Version 11.5, I like the option to print mailing labels on a partial sheet of labels (Avery 5160).
But the row and column printed are not what I instructed. I put in start on Row 3, Column 1. The printing started on Row 2, Column 2.
Then I instructed Row 6, Column 1 and printing started on Row 4, Column 2.
Is there a fix for this in the most recent maintenance release? If not, I'd like to request this for the next fix. Thanks!
Martha F.

Martha .. I don't know of a fix for this, but I would still install the MR just to make sure that you are up to date.
Also, does this happen on every computer and/or printer ?? Sometimes it is an issue with the printer driver or printer itself. What type of printer are you using?

If you can, try using a different printer.