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Cannot Save reports to Excel or PDF

Posted: Wed Sep 16, 2009 11:30 pm
by LarryF500
When I create a standard Accounting Report such as Accounting Fund Balances. I tried to save as an Excel spreadsheet. The program reported that it exported the report to the local PC, but it is nowhere on my PC. I set all the export parameters in PC OnLine for exporting data to use my Local C: drive (Drive N). Is there some other parameter that needs to be set?

Re: Cannot Save reports to Excel or PDF

Posted: Thu Sep 17, 2009 12:56 pm
by Zaphod
There's a possibility that the IDS client may be missing a couple of files it needs to do the document transfer. First of all, make sure you have the latest version of the IDS Client installed - you can get it from http://mypowerchurch.com/installwin.html. Once you've installed that, run the following commands from the command line (cmd.exe)

copy "C:\Program Files\IDS LLC\IDS Client\IdsRCli.exe" C:\Windows\IdsRCli.exe
copy "C:\Program Files\IDS LLC\IDS Client\IdsRDCli.exe" C:\Windows\IdsRDCli.exe

Then, log on and try your export again. I just tested it, and it's working for me, so this is the only thing I can think might be different.

Also, this only works on Windows. It doesn't work for any other flavors of the IDS client. I'm assuming you're using Windows since you refer to your C: drive.

Re: Cannot Save reports to Excel or PDF

Posted: Thu Sep 17, 2009 11:44 pm
by LarryF500
Thanks... file transfer now works :D
I had to uninstall the IDS client and download and re-install. The first file copied fine, however, IdsRDCli.exe does not exist on my PC.