User Support Forum

I am not sure if this is a cam issue or a Powerchurch issue. For some reason, I have 2 of my cameras that I get the message "Cannot connect to webcam." I purchased the same webcam...just not sure why. 1 of my cameras I have never gottent to work, the 2nd w/ problem started yesterday at the beginning of service of all times. Not sure why though....is it something I need to take w/ up w/ the cam builders or powerchurch?

Once again, thanks for your hard work

We saw this behavior on a test machine in the office. When we upgraded the driver for the web cam the problem went away.

Just to clarify...spoke w/ the webcam company...no problem now...updated drivers and voila, all 4 cams are working for the 1st time ever