Error When Printing Checks

Fund Accounting, Accounts Payable, Accounts Receivable, Payroll

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Ruby B
Posts: 16
Joined: Mon May 10, 2010 1:40 pm

Error When Printing Checks

Post by Ruby B »

Operating System: XP
PowerChurch Version 11.55 1/14/14 MR
Logged onto Windows User then Power Church
7 Checks previously set-up for prining. Printed 5 Checks. No problem.
Co-worker switched user and signed onto Windows then into PowerChurch.
Co-worker entered information to print 14 more checks from Repeating Items and Maintain Open Invoices.
Co-Worker had to leave. I verified the data co-worker had entered and set up to print.
Program diverted checks to be printed to a 'file', I guess, and asked if I wanted to reprint any checks.
Realizing my checks had not printed, I said yes and set it to reprint all checks.
Checks again went to a 'file' and did not print. When asked if I wanted to reprint, I said no.
I went to maintain "computer generated checks" and said post no to all 14 checks.
Checked the Maintain Invoice Checks and all the vendors to have checks printed are sitting there as well with the check numbers assigned.

Payday is coming and I need to reprint the 14 checks and do payroll, HELP

Is there any way I can avoid VOIDing the 14 checks, re-inputting them in order to print/reprint them?

To my knowledge no change was made to divert the checks from the printer to a file. How do I reset that?

How did this happen and how can I avoid it happening again?

I have searched the Forum for a similar situation but did not find anything. I did find that I can "delete the checks from the 'maintain computer generated checks' area and avoid VOIDing the checks" but just read that that may create challenges also.

JohnDMeyers
Posts: 1338
Joined: Sun Oct 07, 2007 9:50 am
Location: Potsdam, NY
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Re: Error When Printing Checks

Post by JohnDMeyers »

Sorry I didn't see your post a couple of days ago.

If your checks are in Accounts Payable and have not been posted in Accounts Payable, you can click on the Open Invoice for that check, click on VIEW CHECK (about half way down and to the right) and DELETE the check, leaving the Open Invoice.

If you posted in Accounts Payable, you may as well post in Fund Accounting and Void the check and start over.

The print to file is set in Windows. PowerChurch reads that information. You can go to your Windows Control Panel or Printers and switch the default print and then start PowerChurch. PowerChurch won't switch until you close and reopen it.

Also, you can switch printers inside PowerChurch in Accounts Payable / Print Computer Generated Checks on the third menu (I think), it says CHANGE PRINTER.
You can watch my PowerChurch tutorials now on YouTube!

Visit http://www.youtube.com/user/EmpowerYour ... ture=watch

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