User Support Forum

Is anyone else having the following problems? I am running XP Pro and PCP+ Version 9.

1. Some of the reports (e.g., Balance Sheet, Income & Expense, AP Paid Items) are rounding the amounts rather than showing the 2 digits following the decimal.

2. April does not appear in the pull-down list when I try to change the current working month.

Power Church support is saying it's not a problem with the PCP+ software.

Yes--I have looked in the Control Panel and made sure the Regional and Language options are correct.

Check both the "Number" and "Currency" settings in the Regional and Language settings. Both should have the number of digits after the decimal set to 2. Every time I've seen this happen, that's the culprit.

As far as the Working Month goes, does the dropdown show March and May? If May isn't shown either (March is the end of the list) then you may need to close an older month, or adjust your month-open setting in File -> Preferences -> Accounting Setup -> Fund Accounting to allow for more open months.

Thanks, changing the number to 2 digits following the decimal point as well fixed the problem.

What that means is that whoever designed the reports did not designate the fields as currency. That should be corrected!

I'm having the same problem but can't seem to locate the area on the software that is recommended - the regional and language setting.

It's a Windows Control Panel setting, not a PowerChurch setting.