Error When Printing Checks
Posted: Wed Feb 12, 2014 11:45 pm
Operating System: XP
PowerChurch Version 11.55 1/14/14 MR
Logged onto Windows User then Power Church
7 Checks previously set-up for prining. Printed 5 Checks. No problem.
Co-worker switched user and signed onto Windows then into PowerChurch.
Co-worker entered information to print 14 more checks from Repeating Items and Maintain Open Invoices.
Co-Worker had to leave. I verified the data co-worker had entered and set up to print.
Program diverted checks to be printed to a 'file', I guess, and asked if I wanted to reprint any checks.
Realizing my checks had not printed, I said yes and set it to reprint all checks.
Checks again went to a 'file' and did not print. When asked if I wanted to reprint, I said no.
I went to maintain "computer generated checks" and said post no to all 14 checks.
Checked the Maintain Invoice Checks and all the vendors to have checks printed are sitting there as well with the check numbers assigned.
Payday is coming and I need to reprint the 14 checks and do payroll, HELP
Is there any way I can avoid VOIDing the 14 checks, re-inputting them in order to print/reprint them?
To my knowledge no change was made to divert the checks from the printer to a file. How do I reset that?
How did this happen and how can I avoid it happening again?
I have searched the Forum for a similar situation but did not find anything. I did find that I can "delete the checks from the 'maintain computer generated checks' area and avoid VOIDing the checks" but just read that that may create challenges also.
PowerChurch Version 11.55 1/14/14 MR
Logged onto Windows User then Power Church
7 Checks previously set-up for prining. Printed 5 Checks. No problem.
Co-worker switched user and signed onto Windows then into PowerChurch.
Co-worker entered information to print 14 more checks from Repeating Items and Maintain Open Invoices.
Co-Worker had to leave. I verified the data co-worker had entered and set up to print.
Program diverted checks to be printed to a 'file', I guess, and asked if I wanted to reprint any checks.
Realizing my checks had not printed, I said yes and set it to reprint all checks.
Checks again went to a 'file' and did not print. When asked if I wanted to reprint, I said no.
I went to maintain "computer generated checks" and said post no to all 14 checks.
Checked the Maintain Invoice Checks and all the vendors to have checks printed are sitting there as well with the check numbers assigned.
Payday is coming and I need to reprint the 14 checks and do payroll, HELP
Is there any way I can avoid VOIDing the 14 checks, re-inputting them in order to print/reprint them?
To my knowledge no change was made to divert the checks from the printer to a file. How do I reset that?
How did this happen and how can I avoid it happening again?
I have searched the Forum for a similar situation but did not find anything. I did find that I can "delete the checks from the 'maintain computer generated checks' area and avoid VOIDing the checks" but just read that that may create challenges also.