error posting in accts payable

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songbird331
Posts: 78
Joined: Wed Feb 22, 2012 12:19 pm

error posting in accts payable

Post by songbird331 »

I printed some checks for bills that were paid. When I clicked on 'post to paid items', the listed checks show a ZERO in the check amount. The checks all have their correct amount. I can't figure out what I've done differently than any other time I've printed checks. Can you help me please?
Thank you

NeilZ
Posts: 10427
Joined: Wed Oct 08, 2003 1:20 am
Location: Dexter NM
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Re: error posting in accts payable

Post by NeilZ »

songbird331 wrote:I printed some checks for bills that were paid. When I clicked on 'post to paid items', the listed checks show a ZERO in the check amount. The checks all have their correct amount. I can't figure out what I've done differently than any other time I've printed checks. Can you help me please?
Thank you
Try doing a reindex, then close the program. Do not post.

If after restarting it didn't work, do a backup, then void the existing checks, and reenter those checks using the manual check function, and the check number that was originally assigned.

It may be a one time thing, just keep an eye on it in future.
Neil Zampella

Using PC+ since 1999.

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