User Support Forum

I have several invoices keyed in for a vendor, plus I have two credit memos to key. I couldn't find a refund field/option, so I created an open invoice and reversed the debit/credit fields, which properly adjusts my bank balance and expense balance.

The problem is when I 'pay open invoices' these credits memos are treated like invoices, and instead of deducting it from the total for the single cheque, it adds it to the cheque (if I had invoices totalling $100 and a credit invoice for $20 dollars, it prints a cheque for $120 instead of $80.

Any help would be appreciated.

When you enter the amount on the invoice, enter it as a negative amount. This will automatically handle switching the debits and credits for you and will also lower the amount of the check that prints.