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Removing an erroneous entry
Posted: Fri Jul 05, 2024 3:12 pm
by philwells1
I mis entered/saved an entry in the Accounts Payable Module. It was saved but not posted. When I realized it, it appears that I cannot delete the item since it has been saved in the Account Payable section. Is there any way to remove the error or do I have to post it, etc. and then go back and correct that posting?
Re: Removing an erroneous entry
Posted: Fri Jul 05, 2024 4:53 pm
by Zorak
If it is unposted in Accounts Payable, you should be able to make whatever change you need on the Maintain Open Invoices or Maintain Manual Checks screen. If it is a printed check that needs to be deleted, that would be Maintain Printed Checks in AP (or Maintain Computer Generated Checks in old versions)
Re: Removing an erroneous entry
Posted: Sun Jul 07, 2024 11:43 am
by philwells1
The input was a duplicate and not wanted. It was in Accounts Payable, and the item was, I believe, saved but not posted. I'm not sure that it wasn't posted, but I do not think it was. Is there any way to verify that? I would like to delete the whole input, but as I mentioned, it suggests that if I try to delete the input that it will ?? still be in the Accounts Payable suggesting that it will continue to affect the books. It would almost seem in a situation like this that it suggests that I should finish the transaction and then go back and reverse it. Any further ideas? Thanks for your help.
Re: Removing an erroneous entry
Posted: Mon Jul 08, 2024 9:32 am
by NeilZ
philwells1 wrote: ↑Sun Jul 07, 2024 11:43 am
The input was a duplicate and not wanted. It was in Accounts Payable, and the item was, I believe, saved but not posted. I'm not sure that it wasn't posted, but I do not think it was. Is there any way to verify that? I would like to delete the whole input, but as I mentioned, it suggests that if I try to delete the input that it will ?? still be in the Accounts Payable suggesting that it will continue to affect the books. It would almost seem in a situation like this that it suggests that I should finish the transaction and then go back and reverse it. Any further ideas? Thanks for your help.
OK ... exactly WHERE are you seeing this 'duplicate entry? If you see it in Funds Accounting, you MUST go back to Accounts Payable to REVERSE/VOID that transaction, then POST that reversal/void to Funds Accounting.
This will update the Accounts Payable database and remove the payment from the vendor, correct the entry in Funds Accounting, and provide the audit trail needed.