User Support Forum

Our payroll person sent this message:
After finishing the payroll this morning I was attempting to post it to Accounting. At that point it "crashed" on me and gave me an error message and shut down. I went back into Power Church to see if I could print the Posting Report but could not find any way to do it. At this point I am not sure if the payroll is posted to Accounting or not. I just know I could not get a printed posting report.

Frank Henderson wrote:Our payroll person sent this message:
After finishing the payroll this morning I was attempting to post it to Accounting. At that point it "crashed" on me and gave me an error message and shut down. I went back into Power Church to see if I could print the Posting Report but could not find any way to do it. At this point I am not sure if the payroll is posted to Accounting or not. I just know I could not get a printed posting report.

Check to see if there are any Payroll transactions in Funds Accounting by going into the Modify Unposted Transactions function of Funds Accounting.

As an aside, if the text of the error message could be provided it would give us or the techies some insight into what caused the program to close. What version of Powerchurch are you using ??