soo frustrated, setup error
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soo frustrated, setup error
While redoing setup because of an error, I made another.
One offering deposit of $731.00 got entered as a check. This was an outstanding activity from December of last year. I can't void it because software tells me Dec. 2010 is a closed month. Is my best option to make two $731.00 deposits to make my balance correct? It will throw of my income for the year since I can't enter anything with last year as a date...I tried.
Eugene
Re: soo frustrated, setup error
I take it you're using v10 or 11 ?? You can open up the number of months available if you did not 'manually' close the month.F12Mahon wrote:While redoing setup because of an error, I made another.![]()
One offering deposit of $731.00 got entered as a check. This was an outstanding activity from December of last year. I can't void it because software tells me Dec. 2010 is a closed month. Is my best option to make two $731.00 deposits to make my balance correct? It will throw of my income for the year since I can't enter anything with last year as a date...I tried.
The default setting for Powerchurch is 6 months open, you can do up to 18. You need to go into the drop down menu File -> Preferences -> Accounting. There you can set the number of open months to 12 or 18. You should be able to access Dec 2010 after that.
Neil Zampella
Using PC+ since 1999.
Using PC+ since 1999.
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Zorak
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Re: soo frustrated, setup error
If this was a transaction that was entered in the "outstanding" transactions section of the accounting setup, there isn't a way in the program to enter corrections or reverse that transaction. Give us a call in tech support at (800) 486-1800 and a technician will help get it fixed up for you. We are available from 9AM to 6PM Eastern, Monday through Friday.
Re: soo frustrated, setup error
Neil, I have 12 months open but that is not the issue. Zorak figured out what I was trying to say.
Zorak, That is exactly the problem. I will be giving Tech Support a call later this week. It is great news that they can help me fix this.
Eugene
Zorak, That is exactly the problem. I will be giving Tech Support a call later this week. It is great news that they can help me fix this.
Eugene
Eugene