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ERROR MESSAGE

Posted: Mon Sep 12, 2011 3:31 pm
by TBCgunni
I am getting an error message when trying to do anything in AP Version 11 It Says: Error PROGRAM: opentables LINE: 0 ERROR: 5 MESSAGE: Record out of range What does this mean and how can I fix it? Thank you - Elida Jacobs

Re: ERROR MESSAGE

Posted: Mon Sep 12, 2011 3:45 pm
by NeilZ
elidajacobs wrote:I am getting an error message when trying to do anything in AP Version 11 It Says: Error PROGRAM: opentables LINE: 0 ERROR: 5 MESSAGE: Record out of range What does this mean and how can I fix it? Thank you - Elida Jacobs
From another thread on this the advice was to run a reindex from the Utilities menu. No one else must be using the database so let anyone else on the network know that you're doing this and to get out of Powerchurch.

Re: ERROR MESSAGE

Posted: Mon Sep 12, 2011 3:52 pm
by TBCgunni
Thank you - worked - Elida

Re: ERROR MESSAGE

Posted: Mon Sep 12, 2011 6:48 pm
by NeilZ
elidajacobs wrote:Thank you - worked - Elida
Glad to be of service.

BTW ... I've made it a habit to do a reindex every month. While the system does a reindex when you to a database restore, it should be done often, especially after a database cleanup of names or accounting data.