User Support Forum

I am in the process of setting up my chart of accounts and set up several funds as restricted funds in error (they should have been set up as unrestricted designations). I set up new unrestricted funds with the same name (different account numbers) and merged the old ones into the new ones.

In reviewing this, I'm not happy with the set up and would prefer to have one unrestricted designated fund and use the contribution designations; however, I cannot delete the funds from the chart of accounts. Whenever I try to delete them, I get a message that there is a dependency. When I run the Account Dependency report, there is a corresponding "release account" connected but no account number assigned to the release account. I cannot get rid of the account due to this dependency but I can't access the release account to delete it first.

I have attempted to reindex the file several times to clear this and it will not clear. Short of rerunning the account set up (which would completely mess everything up), the only option I see is to uncheck the "active" account box.

There is no data in this file whatsoever - we are trying to get through our initial set up. Any assistance is greatly appreciated!

One final try ... and problem solved!

I took each of the phantom accounts and moved them to the main account. Once the account was moved, then I could delete the old account. <sigh>

It probably won't let you delete the release account if it is part of a Donor Restriction.

Go to Accounting > Fund Accounting > Setup > Maintain List of Donor Restrictions, use the Locate button to bring up the restriction in question and then either change the Release account field to the right account, or just click the Delete button at the top of the screen to delete the restriction completely.

You should then be able to delete the release account.

On third thought...

Moving the accounts still maintained the phantom release accounts.

How can you delete a release account created in error when the accounts have been moved into one roll up account?

That did it! I was a little confused about the "restrictions" vs. "designations." Once I delete the restrictions, it cleared things out.

Thanks!