User Support Forum

Having just completed my final payroll run for September, I proceeded to run the 941 Tax Deposit Report and received the error "No Records Selected". This is a first time seeing this error and I'm not certain if I made some other error that caused this. Help! Anyone else seen this?

First, make sure you posted your payroll.

Second,

When you say you ran the final payroll for September, did you change the date to run the payroll?

Also, did you select "this month" for your 941 reports.

Chances are that either you inadvertently ran the payroll in a different month by changing the date, or you are selecting the incorrect time period for your report.

Make sure you have posted. There was a change in Payroll were reports were showing unposted amounts and they should not have been.