User Support Forum

In looking through past records I noticed a couple of weeks ago I had attributed someone's expenses to the wrong person even though I made the check out to the right person. How do I change this information in PC w/o voiding a check that was mailed a couple of weeks ago? I am using PC 11.1

Is the check posted yet?

Yes, it is.

I'm not sure I understand. Where does the problem lie? In the description field?

I don't think you can change the description field after you post.

Or is it an incorrect expense account ??

Well, I managed to choose the correct person for the check to be made out to, but when I entered the various expense account components of the check, I chose items (mileage, gst, expenses) from a different person's expense account (I was looking at an example of how to do this and erroneously used the example's expense accounts when actually entering the amounts for the check I was working on). Does that make any better sense?

PattiD wrote:Well, I managed to choose the correct person for the check to be made out to, but when I entered the various expense account components of the check, I chose items (mileage, gst, expenses) from a different person's expense account (I was looking at an example of how to do this and erroneously used the example's expense accounts when actually entering the amounts for the check I was working on). Does that make any better sense?

OK .. you should void the check, but then create a manual check using the correct accounts, and the number of the voided check. This will correct your accounts, and take care of the check in the system.