User Support Forum

We began using our check reader two weeks ago and it is great.
But we have one question:
During week 1, member A gave a check for $100, designating $50 to Fund A and $50 to Fund B.
The following week, the same member gave a check for $50, designated to Fund A.
When that check was read, his information populated correctly, but contributions for Fund A and Fund B were added, duplicating his 1st week check.

We can override the amount for Fund A, but we can't delete the second line that has Fund B. We got around it by changing the amount to Fund B to $0.00.

Is there a way to delete that second line?

Alaraujo wrote:We began using our check reader two weeks ago and it is great.
But we have one question:
During week 1, member A gave a check for $100, designating $50 to Fund A and $50 to Fund B.
The following week, the same member gave a check for $50, designated to Fund A.
When that check was read, his information populated correctly, but contributions for Fund A and Fund B were added, duplicating his 1st week check.

We can override the amount for Fund A, but we can't delete the second line that has Fund B. We got around it by changing the amount to Fund B to $0.00.

Is there a way to delete that second line?

Which version of Powerchurch are you currently using? I know there were changes on the entry screen from v10.5 to v11.x, so I want to be sure which one you're using.

Power Church Online, 11.55