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Duplications in Selected Contributors report
Posted: Tue Aug 11, 2015 12:23 pm
by dgross
This is the first time I've ever encountered this: my Selected Contributors report is $1,000 more than the Funds Report by Date or Posted Contributions report. A donation from one individual shows twice in the Selected Contributors report. I re-indexed, closed and re-opened the program, but the problem persists.
Diane Gross
Business Administrator
First Presbyterian Church
Knoxville, Tennessee
Re: Duplications in Selected Contributors report
Posted: Tue Aug 11, 2015 4:28 pm
by NeilZ
dgross wrote:This is the first time I've ever encountered this: my Selected Contributors report is $1,000 more than the Funds Report by Date or Posted Contributions report. A donation from one individual shows twice in the Selected Contributors report. I re-indexed, closed and re-opened the program, but the problem persists.
Diane Gross
Business Administrator
First Presbyterian Church
Knoxville, Tennessee
What does the Contributor's record of contributions show, is the contribution showing up in one fund or multiple funds?
Re: Duplications in Selected Contributors report
Posted: Tue Aug 11, 2015 5:29 pm
by dgross
In the individual contribution report, the contribution is reported correctly. In Selected Contributors reports, there is a duplicate entry.
From Selected Contributors to a specific fund in July
168 12,000.00 523-5068
225 150.00 588-9469
164 1,000.00 Jim & Barbara Brown 531-9973
164 1,000.00 Jim & Barbara Brown 531-9973
From the Individual Contribution Report
07/21/2015 760.00 General Fund Pledge
1,000.00 Capital Campaign 1,760.00
From Selected Contributors to all funds on July 21, 2015
164 1,760.00 Jim & Barbara Brown 531-9973
164 1,760.00 Jim & Barbara Brown 531-9973
Re: Duplications in Selected Contributors report
Posted: Tue Aug 11, 2015 9:59 pm
by NeilZ
dgross wrote:In the individual contribution report, the contribution is reported correctly. In Selected Contributors reports, there is a duplicate entry.
From Selected Contributors to a specific fund in July
168 12,000.00 523-5068
225 150.00 588-9469
164 1,000.00 Jim & Barbara Brown 531-9973
164 1,000.00 Jim & Barbara Brown 531-9973
From the Individual Contribution Report
07/21/2015 760.00 General Fund Pledge
1,000.00 Capital Campaign 1,760.00
From Selected Contributors to all funds on July 21, 2015
164 1,760.00 Jim & Barbara Brown 531-9973
164 1,760.00 Jim & Barbara Brown 531-9973
I can honestly say, I do not remember seeing such a report previously. A search of the forum, didn't turn up anything either. I would take the time and call the tech support line.