User Support Forum

by **stepheneu** » Thu Jun 21, 2012 11:45 am

I noticed that my external hard drive (WD Passport) is not showing as an available drive for backup? What can I do to fix this?
Thanks,
Stephen

by **Zaina** » Thu Jun 21, 2012 11:49 am

Which version of PowerChurch are you using?

by **brentvidrine** » Wed Apr 17, 2013 1:11 pm

I have power church plus version 9 and only have the option to back up to cd. Is there any way that I can fix this?

by **Zorak** » Wed Apr 17, 2013 1:27 pm

In Versions 10 and higher, you can backup to any location on the computer. Unfortunately, that was not the case in Version 9. The cost of upgrading to the latest, Version 11.5, is $149 (+10 shipping).

by **wintergreen** » Tue Apr 23, 2013 9:53 am

I have Version 10 of PCP and my external hard drive (WD Passport) is not showing as an available drive for backup? What do I need to do?

by **NeilZ** » Tue Apr 23, 2013 11:30 am

wintergreen wrote:I have Version 10 of PCP and my external hard drive (WD Passport) is not showing as an available drive for backup? What do I need to do?

Do you have the latest MR for v10.4 .. the last one is dated 01/09/2012.

V10.4 allows for backup to a Folder, you should see that option as one of the drives listed. Using that option you can browse to the USB hard drive and save to a folder there.

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