Problem has been solved!! As promised in an earlier post, I am providing information concerning the problem and the fix.
The problem became a bit more confusing before it was resolved. Upon further review we found that the financial reports appeared properly in PowerChurch on three of the four computers running PowerChurch V10 from our network. The fourth computer belonging to the Administrative Secretary responsible for running all financial reports was not properly showing reports prior to printing. The final digit (second one following decimal point) was not showing up in the columns on her onscreen report nor was it printing properly.
Working with the PowerChurch Technical Support staff we found that somehow a standard setting in Windows 7 had been corrupted. The default setting for digits following the decimal point was set to 1 rather than the default of two. We had tried adjusting decimal settings in PowerChurch without luck and had also attempted to adjust decimal settings in MS Word and MS Excel to see if we could get the PowerChurch generated reports to print properly. Also looked into margin settings on printers we use.
After much head scratching and some trial error the tech support person came up with the following solution which I offer to save other users time if facing a similar problem. The fix we used is as follow.
In Windows 7 from the desktop take the following steps:
1. Click Start Button
2. Select Control Panel
3. Select Clock, Language, Region
4. Select Region & Language
5. Select Change Date, Time or Number Format
6. Select Region & Language Box
7. Select Additional Settings
8. Select Number of Digits After Decimal
9. Enter the number 2
Hope this information saves other PowerChurch users time and frustration if faced with a similar problem in the future.
By the way, the PowerChurch technical support person we worked with was terrific.
Thanks to those on the forum who offered their assistance with this problem along the way.