Print Error:1429

Postby FirstMOBC » Mon Apr 02, 2012 3:39 pm

I am working from home which require change my printer from a Samsung Laser to a HP injet.
I received the following error when trying to print contribution statements.
Erro:1429
Method: Report print
Line:44
Message:OLE I Dispatch exception code 0 from Crystal Reports active x designer page header plus page footer is to large. It also happen when I try to save to a word document. I thought I fixed the error last year but it's happening again. HELP

Margaret Allen
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Re: Print Error:1429

Postby NeilZ » Mon Apr 02, 2012 4:41 pm

FirstMOBC wrote:I am working from home which require change my printer from a Samsung Laser to a HP injet.
I received the following error when trying to print contribution statements.
Erro:1429
Method: Report print
Line:44
Message:OLE I Dispatch exception code 0 from Crystal Reports active x designer page header plus page footer is to large. It also happen when I try to save to a word document. I thought I fixed the error last year but it's happening again. HELP


First off, how are you accessing the program?? Are you using a local copy at home, Powerchurch Online, or a remote access program like GoToMyPC ?? I also take it that you're NOT printing the standard Contribution Statements, as you've posted in the Custom Reports forum.

Unfortunately, what I've found when searching the forum, is that 1429 is a generic error, but the clue is in the message. The fix for this print problem was usually to see if there is a newer printer driver available.

I found your original message that showed you having the error when printing a 941, you said that you fixed this then. What did you do at that time ??

Neil Zampella

Pastor's Spouse,
Connellsville Presbyterian Church
Using PC+ since 1999.
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Location: Connellsville, PA