PhoneTree Messaging Systems
VoiceWave™ is an automated messaging solution that simplifies an organization's communications. The hardware solutions are best for organizations that prefer a one-time purchase with no per-call charges. Calls are made using a standard phone line. VoiceWave Online is available as an add-on to the VoiceWave Plus and VoiceWave Premium units, or can be used as a stand-alone solution. Online services are priced on a per-message basis.
Enjoy the benefits of generating twice the productivity in half the time it would typically take to manually call everyone in your list. Simply enter or import data, record your message and send. A Call Wizard customizes your calling options step-by-step. Access detailed call reports showing how each call was received; busy signals, hang-ups, answering machines or no answers.
VoiceWave
With VoiceWave, you can send automated outgoing voice messages to an unlimited number of recipients, at scheduled times, days, and dates. It also allows you to create separate messages to be delivered if a person answers the phone, or if an answering machine or voice mail picks up. You can prompt the recipient to press a button for more information about a certain topic, freeing the system up to deliver only the information each person needs to hear.
VoiceWave Plus
With VoiceWave Plus, you get all the same great features as VoiceWave, with the addition of requesting information by touch tone replies and voice mail responses in your messages. It also allows you to record multi-lingual messages. The VoiceWave Plus can become an inbound message center with up to 999 messages that people can dial in to hear. You also gain access to VoiceWave Online features, including true SMS/text messaging.
VoiceWave Premium
With VoiceWave Premium, you get all the same great features as VoiceWave Plus, with the added ability to define up to three alternate phone numbers to try if you aren't able to reach the person at first. You also get text-to-speech technology in messages, for when you want to include information that can't be recorded individually, such as customizing the message with the recipient's first name, or the date and time.
VoiceWave Online
VoiceWave Online gives you many of the same great features as the hardware solutions above, but requires no up-front hardware investment or dedicated phone lines. It is priced on a per-message basis. Since this is an online solution, your calls are completed in a much quicker fashion, allowing you to send out urgent messages, such as last-minute changes to service times or cancellations. VoiceWave Online also features true SMS/text messaging. It is available as a stand-alone solution, or as added flexibility for users of VoiceWave Plus and VoiceWave Premium.
Hardware Requirements
- 1.8GHz Pentium 4 or better
- Windows XP, Server 2003, Server 2008 (32/64 bit), Vista (32/64 bit), Windows 7 (32/64 bit)
- 1GB of RAM (2GB for 64 bit operating system)
- 5GB Hard drive space
- CD-ROM drive
- 1024x768 or higher resolution monitor
- USB port (one per VoiceWave unit)
Phone Line Requirements
Customer must supply one analog phone line for each PhoneTree port ordered. Standard model price includes one phone port. VoiceWave and VoiceWave Plus include one active phone line. Double Speed & Capacity adds a second phone line. VoiceWave Premium includes two active phone lines. Double Speed & Capacity adds a second VoiceWave Premium unit for four phone lines total.
Pricing & Ordering
Review the information above to see which VoiceWave product is right for you. For hardware/premise-based solutions, click here to order or call (800) 486-1800. For VoiceWave Online, sign up for a free trial at www.voicewaveonline.com. Use the promo code "PowerChurch" to get started with 100 free credits!
PowerChurch includes "Create a PhoneTree File" menu options in various areas of the program. This file imports directly into the VoiceWave software.