User Support Forum

Neil, I wanted to give you an update and another thank you for your help with this. Long story short, I had to hook a PS/2 keyboard to the pigtail on the check reader in order for it to show up in device manager. I installed the drivers from MagTek to the standard keyboard and voila. It is reading t...

Great. Unless the format has to be set for each pc, the reader should be set correctly internally because it was working with an older version on a different machine. Oddly enough, I had contacted MagTek in regards to this issue but they never mentioned this file. That reaffirms why I posted to this...

Neil, Thanks for the response. I do not have the usb version, I have the PS/2 model. I do not believe it requires drivers but I will look into this. I have not had a chance to test the check reader output to notepad either but I will try to get over to the church tonight or tomorrow. Thanks again.

When I click on the link it brings me to a page that says the requested topic does not exist. Looks like the link is invalid.

Our church has an older MagTek Mini MICR PN 22522001. http://www.magtek.com/products_V2/check_readers_scanners/mini_micr/standard_configurations.asp I have the reader hooked up to a Win7 x86 machine and am running PowerChurch 11. When I launch the check reader app, asks to update runtime files. I cl...

We will be having our Easter service offsite due to the size of our congregation and the limited seating in our sanctuary. Our PowerChurch11 is setup on a server at the church and accessed by multiple PCs. One of those PCs is the computer that runs the Kids Check-In plugin. We would like to be able ...