User Support Forum

Our NAS server has failed and I need to install PC14 on a workstation.
I have backup files available.
Where do I find the install program?
I've downloaded the demo but I can't see how to connect it to my files.

They are now. Initially they were being updated in the pcplus directory on the workstations, which didn't help much.
I pointed the MR install to the PCPLUS115 directory on the Synology, and then ran netsetup on the workstations, and the system is funcioning now.
Thanks for your help.
John

I'm running the MR on the administrator's Windows 10 workstation. The data files are stored on a network share on a Synology NAS.

I ran the install as Administrator.

No go.
I ran the MR as suggested, but the datestamp on the pc115calendar.exe is still 9/14/2016.

Well I have followed yours steps several times without success. I found pc115calendar.exe on the server directory, not on the local machine. I ran it as administrator and it appeared to run fine, coming to a standard completion with a Finish button in the dialog box. But when I restart PC and start ...

Since installing this MR we have been unable to access the Event Calendar module. When we try to do so we see a dialog box "PCPlus needs to install updated runtime files. Computer Administrator rights are required. Click OK to continue or Cancel to exit without installing". I click OK and get the Wi...

I just installed the latest Maintenance Release and found that the full list of status codes is now available when I'm printing the Church Directory. I guess other people have seen the same problem.
John

Thanks for your quick response, Neil. Yes, I am creating the Directory through Reports - Personal Profiles (though the same error condition occurs when I try to created it through the Family Mailing List). I backed up on Saturday. I just ran the reindex, which reported that it finished successfully...

Thanks for your quick response, Neil. Yes, I am creating the Directory through Reports - Personal Profiles (though the same error condition occurs when I try to created it through the Family Mailing List). I backed up on Saturday. I just ran the reindex, which reported that it finished successfully....

I tried to create a church directory today and found the the list of personal status codes was almost gone. Only one status (Child/Youth) was visible, not the usual dozen, including Member and Friend, which are the statuses we choose when creating directories. The full status list is available when ...

As you guessed, it was a permissions problem. The PCPLUS folder was on a NAS box, and the user had read-only rights to the folder.
Thanks.

Yes, the user is an administrator.
However if I don't use "run as administrator" I don't even get to User Account Control.

Does netsetup115 generally run ok on Windows 8.1?
Can you suggest a fix or workaround for this problem?

Just got a new Toshiba Laptop for the church and upgraded it from Windows 8 to 8.1. I mapped a drive to the PCPLUS folder and tried to run netsetup115.exe from the INSTALL subfolder, using "run as administrator". After the usual User Account Control dialog, up came a dialog box saying "The Parameter...

In release 11.5 (and perhaps earlier) when you run the Events Schedule report, you can run a report for All dates, and use the Equipment tab to select the particular piece of equipment you are interested in. Works like a charm.

Is there a MR coming to fix this problem, Tracey? March 14th is not far away?