User Support Forum

I looked around a bit more and discovered it was linked to a person and that is why I could not edit it in AR. I was able to edit it once I clicked on Edit Personal Profile. Thanks for the help.
Sheilah

We have a church that rents our facility every month. They have recently changed their name. Is there a way to edit their existing customer account name? Thanks.

Sheilah
PC12.2

The security software on the Netgear router, that can and has been disabled, was identifying the MR as malware. I could see the address it was trying to go to in the browser address bar whenever I tried to download it. Hope this can help someone else if they run into this issue.

Sheilah

Thought I would post the solution in case it happens to anyone else. Apparently it was my router. We just installed a new one recently and I could not download the Maintenance Release from the website either. I paid more attention to where it was sending me when I clicked on download and it made no ...

I have downloaded the Maintenance Release but when I click to install it, it appears for a few seconds and then goes away. I feel confident that it has not installed because my W2's are still saying 2019. I have tried downloading on another computer and installing from a flash drive with no luck eit...

The reports that I listed must have been sufficient. We got approval yesterday after turning everything in with the revised application on Friday. I made a note on our copies of the 941's that they did not include housing allowance. I've been watching a lot of informational Facebook Live videos and ...

When I posted the question, they had not said any specifics, only supporting documentation. As of this morning, my bank has said Quarterly 941's and Payroll Summary Reports with corresponding bank statements. I used a spreadsheet from Vanderbloemen.com and included: Wage & Hour Report, Account Activ...

For those filing for the SBA Payroll Protection Program loan, what payroll reports are you using to submit with the application?
Thanks!
Sheilah
PC12

Neil - Everything is set by the church board and properly documented. His tax person is saying not to get reimbursed, but instead, lower his reported income. This does not apply to mileage, only other ministry expenses that he pays for out of his pocket. Previously, these were deducted when his taxe...

In a recent visit with his tax professional, our Pastor was told to handle his ministerial expenses differently for 2019. They are asking that he submit all ministry related expenses paid out of his pocket to the church on a monthly basis. That amount would then reduce his housing allowance (he was ...

Is it ever okay to credit income to an expense account? Reason is.... The church board is very strict with their budget. When they have an event that they collect money for (ex. Ladies Tea), they want the donations and/or amount charged for the event to be deducted from the expense for the event. Ev...

Thought I would post how I was finally able to fix this problem.

I went into payroll and set the tax table to "None". I was then able to enter the amounts as negatives to reverse it in payroll and fund accounting. Thanks everyone for your suggestions.

Sheilah

I can't do this because I do not have a check number. The only reference that I have is the word "REVERSAL" and it will not allow me to enter that. Thanks for the suggestion though. Any other thoughts out there.

Thanks.
Sheilah

How do you enter negatives in payroll? I can enter a negative payroll check amount but cannot get the taxes to go negative. Sorry if I am being dense.

This is a weird one. I have 5 postings that came from payroll with a reference of "Reversal" on them. All identical - Checking Account - Debit Liability - Credit Expense - Debit This is on an employee that left. No payroll check was issued, it is all taxes. How do I fix this? When I entered transact...