User Support Forum

Before anything else, run a Reindex of the database to make sure that all the indexes are correct. Then, make sure that the dates in the report options are for 1/1/2011 thru 12/31/2011 (or whatever your pledge period is). Let us know what happens. Tech Support also had me do this and it didn't chan...

When I ran Contribution Statements last quarter, I noticed that with a handful of statements were showing strange amounts in the Pledge Summary portion. For example: Mr & Mrs. Smith have pledged $4,000 for the fiscal year but have not made any contributions to the pledge. Yet, their Pledge Summary l...