User Support Forum

Neil - I had been able to locate the REASSIGN FUND NUMBER but not a REASSIGN DESIGNATION. I was hoping I would not have to go into each and every data entry to reverse and then re-enter it to the required designation. Being able to report on the designation is important to us because it is part of a...

Is there a way to move DESIGNATIONS monies from for one designation to another, and then deleting that designation (I know I can make it INACTIVE).

Neil - Thanks for the prompt response. That was exactly what I was going to do just before I thought I would canvass the usergroup for an elegant way to reach inside the database and just set the "reconciled" tag/field for that cheque book entry.

While reconciling a bank statement dated for June 28th, I discovered a cheque had cleared the bank on June 28th that was actually dated for June 30th inside of PowerChurch. I unselected the “Only show items dated before statement date”, and was able to reconcile that cheque, with the reconcile windo...

Thanks for the prompt response.

I am wondering if there is an internal audit record log available to help me explain a recent anomaly. We had several invoices that were created inside ACCOUNTS PAYABLE over several days (June 25, July 16, and July 25), and were later paid (July 26) by a single cheque. The ACCOUNTS PAYABLE record ap...

Resolved - thanks a million...

When I attempt to download the recent maintenance release of V14.4 I keep getting the error code above. I have tried reindexing, and rebooting my laptop.

I am hoping to be able to add a logo to our accounts receivable invoices. The last discussion on this Support Forum was in 2017, so I was hoping maybe it has since been added. Comments - other than printing to pre-printed stationary.

Neil - Thanks for the prompt response. Yes, I was aware of the cross boundaries on the Chart of Account blocks, and the way you suggested is exactly my current confirguration. I was (hopelessly it seems) trying to get the results to actually reduce the income on the Income/Expense report, rather tha...

I have a somewhat (or perhaps totally) strange request. I have business service entities currently set up with a single income and multiple expense accounts, and are currently grouped by a single ‘sub-account’. Therefore, I have to run the sub-account report to be able to manually calculate my ‘net ...

Thanks - that was the resolve.

I need to move Power Church 14 to a new computer. I tried downloading a maintenance release on the new computer, but after install I get the error message that it is missing MSVCR71.dll, and shuts down the app. Should I be downloading a different file? UPDATE: I tried using the file we downloaded Ju...

I have several invoices keyed in for a vendor, plus I have two credit memos to key. I couldn't find a refund field/option, so I created an open invoice and reversed the debit/credit fields, which properly adjusts my bank balance and expense balance. The problem is when I 'pay open invoices' these cr...

Thanks Neil for the prompt response. I had previous tried the letterhead option (should have mentioned that in my original post), but if not actually using letterhead, it removes the Parish civic address and telephone number from the receipt.