Search found 78 matches

by R.V.Fagan
Sun Jan 14, 2024 5:03 pm
Forum: Accounting
Topic: Church Logo on Receivable Invoices
Replies: 1
Views: 1055

Church Logo on Receivable Invoices

I am hoping to be able to add a logo to our accounts receivable invoices. The last discussion on this Support Forum was in 2017, so I was hoping maybe it has since been added. Comments - other than printing to pre-printed stationary.
by R.V.Fagan
Tue Jan 09, 2024 2:47 pm
Forum: Accounting
Topic: Move Existing EXPENSE accounts into existing INCOME account
Replies: 2
Views: 3790

Re: Move Existing EXPENSE accounts into existing INCOME account

Neil - Thanks for the prompt response. Yes, I was aware of the cross boundaries on the Chart of Account blocks, and the way you suggested is exactly my current confirguration. I was (hopelessly it seems) trying to get the results to actually reduce the income on the Income/Expense report, rather tha...
by R.V.Fagan
Tue Jan 09, 2024 10:34 am
Forum: Accounting
Topic: Move Existing EXPENSE accounts into existing INCOME account
Replies: 2
Views: 3790

Move Existing EXPENSE accounts into existing INCOME account

I have a somewhat (or perhaps totally) strange request. I have business service entities currently set up with a single income and multiple expense accounts, and are currently grouped by a single ‘sub-account’. Therefore, I have to run the sub-account report to be able to manually calculate my ‘net ...
by R.V.Fagan
Tue Jun 06, 2023 8:57 pm
Forum: General Questions and Discussion
Topic: Moving to New Computer
Replies: 2
Views: 3585

Re: Moving to New Computer

Thanks - that was the resolve.
by R.V.Fagan
Mon Jun 05, 2023 9:58 pm
Forum: General Questions and Discussion
Topic: Moving to New Computer
Replies: 2
Views: 3585

Moving to New Computer

I need to move Power Church 14 to a new computer. I tried downloading a maintenance release on the new computer, but after install I get the error message that it is missing MSVCR71.dll, and shuts down the app. Should I be downloading a different file? UPDATE: I tried using the file we downloaded Ju...
by R.V.Fagan
Tue Apr 11, 2023 9:51 am
Forum: Accounting
Topic: Accounts Payable Credit Memo
Replies: 1
Views: 1459

Accounts Payable Credit Memo

I have several invoices keyed in for a vendor, plus I have two credit memos to key. I couldn't find a refund field/option, so I created an open invoice and reversed the debit/credit fields, which properly adjusts my bank balance and expense balance. The problem is when I 'pay open invoices' these cr...
by R.V.Fagan
Fri Jan 14, 2022 7:44 am
Forum: Contributions
Topic: Issue with 2021 Canadian Tax Receipt Prints
Replies: 4
Views: 1851

Re: Issue with 2021 Canadian Tax Receipt Prints

Thanks Neil for the prompt response. I had previous tried the letterhead option (should have mentioned that in my original post), but if not actually using letterhead, it removes the Parish civic address and telephone number from the receipt.
by R.V.Fagan
Fri Jan 14, 2022 6:31 am
Forum: Contributions
Topic: Issue with 2021 Canadian Tax Receipt Prints
Replies: 4
Views: 1851

Issue with 2021 Canadian Tax Receipt Prints

I was just doing a test of printing our 2021 Tax receipts (Canada), and noticed there appears to be excessive white space at the top of each receipt, such that the parishioner's name is too low to appear in the window with a standard fold. As noted in an earlier post, if I fold the receipt on what a...
by R.V.Fagan
Tue Nov 30, 2021 8:01 pm
Forum: Membership
Topic: Bulk eMail error Message 450
Replies: 17
Views: 47604

Re: Bulk eMail error Message 450

OK - Thanks. I will attempt to escalate to Tier-2 or Tier-3 support within the Telco.
by R.V.Fagan
Tue Nov 30, 2021 5:34 pm
Forum: Membership
Topic: Bulk eMail error Message 450
Replies: 17
Views: 47604

Re: Bulk eMail error Message 450

I had tried tweaking the variables you had noted in your earlier reply, and always had the same end result - numerous 450 messages. I took the CSV file of email addresses and pasted it into the BCC of the same SMTP server, but using an Outlook mail client and all works fine. I just tried it again us...
by R.V.Fagan
Sat Nov 27, 2021 2:30 pm
Forum: Membership
Topic: Bulk eMail error Message 450
Replies: 17
Views: 47604

Re: Bulk eMail error Message 450

My problem still continues when sending bulk email through Power Church (the 450 error message on 35-70 of the 300 emails in the blast. I use the same smtp server (and account) inside MS Outlook, and I can load and send 300 emails with no errors. My (hopefully) temporary resolve was to export my par...
by R.V.Fagan
Thu Oct 07, 2021 2:43 pm
Forum: Membership
Topic: Bulk eMail error Message 450
Replies: 17
Views: 47604

Re: Bulk eMail error Message 450

This problems continues with no resolve. It started originally while using our domain email server, and we have since tried it using another email server, and then finally using a Gmail account, which of course PowerChurch then becomes an "authorized" application when one clicks the "AUTHORIZE" link...
by R.V.Fagan
Fri Aug 20, 2021 1:02 pm
Forum: Membership
Topic: Bulk eMail error Message 450
Replies: 17
Views: 47604

Re: Bulk eMail error Message 450

ZORAK - I was reading you latest reply, and I had a peek inside the ellipse settings under the advanced tab. I see CONNECT PAUSE of 750 - is that 750 ms between sending emails to the smtp server? I see PER CONNECT of 5 - does that mean it sends 5 emails each time it connects to the smtp server? And ...
by R.V.Fagan
Mon Aug 16, 2021 4:32 pm
Forum: Membership
Topic: Bulk eMail error Message 450
Replies: 17
Views: 47604

Re: Bulk eMail error Message 450

NEIL - Just for clarity, I thinknwhat you mean to say is PC sends one email per family. If the family has two or more emails assigned, the email contains all addresses 2 or 3 addresses in the TO field. Which I guess implicitly articulates that if there are 290 emails, then PC logs onto the smtp serv...
by R.V.Fagan
Mon Aug 16, 2021 4:03 pm
Forum: Membership
Topic: Bulk eMail error Message 450
Replies: 17
Views: 47604

Re: Bulk eMail error Message 450

ZORAK - Your guess on Bell’s logic is as good as mine. I guess they believe they are not limiting the number of emails sent (I can send 20+ using Outlook, however, I get the ‘Too many messages’ error when PC sends them, while the PC option is set to limit 10 messages in one minute. Which I guess wou...