Search found 19 matches

by Donnamel
Wed Mar 20, 2019 10:31 am
Forum: OneBody Hosting
Topic: How to schedule synching?
Replies: 3
Views: 787

Re: How to schedule synching?

I have read the post about scheduling a backup. I can't get it to work with our NAS drive which is where the backup.exe file is not on my PC.
by Donnamel
Wed Mar 07, 2018 8:41 am
Forum: Accounting
Topic: repeating transaction error
Replies: 13
Views: 239

Re: repeating transaction error

Yesterday I added 2 NEW repeating transactions and the checking account disappeared after I saved it on both new transactions.
by Donnamel
Tue Mar 06, 2018 3:35 pm
Forum: Accounting
Topic: repeating transaction error
Replies: 13
Views: 239

Re: repeating transaction error

Neil, Can I email you the screen shots at the link on your name?
by Donnamel
Tue Mar 06, 2018 3:32 pm
Forum: Accounting
Topic: repeating transaction error
Replies: 13
Views: 239

Re: repeating transaction error

Normally I click save and close the maintain repeating transactions window and go on to something else. Unless I 'See' the error and fix it right away. If I don't notice it, I get an actual error when trying to Post to Paid items file. It says the transaction detail of invoice "name" is out of balan...
by Donnamel
Tue Mar 06, 2018 2:39 pm
Forum: Accounting
Topic: repeating transaction error
Replies: 13
Views: 239

Re: repeating transaction error

I can do all that. I know how to add a repeating entry. My issue is at the point you have the screen shot of "THE WINDOW THAT IS OPEN - Maintain Repeating Entries". Yes, the buttons are greyed out. But sometimes the checking account is no longer there. On your screen it would be the scottsdale check...
by Donnamel
Fri Mar 02, 2018 12:33 pm
Forum: Accounting
Topic: repeating transaction error
Replies: 13
Views: 239

Re: repeating transaction error

I don't have Dropbox.

The 'next screen' is when I click Yes to save the transaction and that window closes, the Maintain Repeating Entries window is open still, but the first line of the entries, which was the checking account credit line, is no longer there, only the debits.
by Donnamel
Fri Mar 02, 2018 10:04 am
Forum: Accounting
Topic: repeating transaction error
Replies: 13
Views: 239

Re: repeating transaction error

is there a way I can send you the screen shots?
by Donnamel
Thu Mar 01, 2018 3:51 pm
Forum: Accounting
Topic: repeating transaction error
Replies: 13
Views: 239

Re: repeating transaction error

version 11.55
accounts payable
by Donnamel
Tue Feb 27, 2018 11:49 am
Forum: Accounting
Topic: repeating transaction error
Replies: 13
Views: 239

repeating transaction error

I have had this happen multiple times. I am setting up a new repeating transaction. I fill in everything and when everything is in balance and PC+ asks if I want to save. I click yes. Then the next screen is missing the checking account credit line. Sometimes I notice and fix it immediately, but oth...
by Donnamel
Tue Mar 24, 2015 1:05 pm
Forum: Membership
Topic: wrong attendance code entered
Replies: 0
Views: 3004

wrong attendance code entered

We have a volunteer entering communion attendance(code 1050), she entered the data into worship attendance(code 1051) instead. Is there a way to combine the attendance on those dates without re-entering all the data? We don't need the worship attendance code.
by Donnamel
Wed Sep 10, 2014 2:46 pm
Forum: PowerChurch Online
Topic: Importing LifeTouch Photos
Replies: 9
Views: 2521

Re: Importing LifeTouch Photos

I am getting the same error. I tried copying the disc onto my hard drive, but still got the same error.
by Donnamel
Wed Aug 21, 2013 11:41 am
Forum: Contributions
Topic: Import Contributions Type
Replies: 10
Views: 1632

Re: Import Contributions Type

I just tried another import. I was under the assumption that anything after memo would be ignored. I tried some different information in the next few columns and found it trying to use the 9th column(column I) as input for the type. I have nothing in column H. but I keep the names and addresses in t...
by Donnamel
Wed Aug 21, 2013 11:23 am
Forum: Contributions
Topic: Import Contributions Type
Replies: 10
Views: 1632

Re: Import Contributions Type

We have version 11.1. Neil - I checked in the Help and the Maintain Custom Codes does list Online as one of the types along with Cash, Check, and Credit Card - all listed with a capital letter. I tried to edit and the program said that was already in use. So if Online is already a type of contributi...
by Donnamel
Wed Aug 21, 2013 8:14 am
Forum: Contributions
Topic: Import Contributions Type
Replies: 10
Views: 1632

Re: Import Contributions Type

I do reformat the file in Excel before I import. I'm pretty sure the problem is after I select the file on the Confirmation screen. That is where the problem is. The type that I added is not recognized.
by Donnamel
Tue Aug 20, 2013 12:38 pm
Forum: Contributions
Topic: Import Contributions Type
Replies: 10
Views: 1632

Re: Import Contributions Type

I'm thinking that I gave you incorrect information. In PC+ on the Select File screen there is a drop down menu. I have added a type - online. On the Confirmation screen it says "Code on not known". so I click on each person and make the change to Type to Online manually. If I am able to add a Contri...