User Support Forum

I have used the consecutive absence report on several occasions to contact absentees. Now today that report tells me there are no records for our main worship service, which I know is incorrect. I compared the settings for that activity to settings for other activities that do give responses for a C...

I am also having a problem with the Birthdays & Anniversaries report. The database seems to pull data based on whether the anniversary is within the current calendar month or not. Also, sometimes birthdays and anniversaries are missing, and when I look for them, their records show that B&As have bee...

Thanks - is there any way to make that a default or does it have to be done manually every time a family is added?

I am running attendance reports, but notice that quite a few people are randomly missing and I cannot figure out why. I'm trying to use the Summary of Personal Attendance report to generate a calling list. I'm using activities 5001 - 5006 and asking for select personal statuses. However, the final r...

We have entered children using a 3, but we're not allowed to set up a child without an adult.

As a consequence, we have several records/profiles that have only a last name because the family is just a child/youth.

ONly have one that I'm aware of: Membership - Attendance - Fast Data Entry.

When I open up Fast Data Entry, I have duplicate records in that module. But when I look at Personal Profiles, Family Mailing Lists, Integrated Data Entry, and run reports, I don't see those names duplicated. They're just duplicated in the Fast Data Entry section. I've run a couple of reports to lis...