Search found 27 matches

by Tammy/newlife
Tue Nov 21, 2017 2:21 pm
Forum: Accounting
Topic: undo a credit memo
Replies: 10
Views: 319

Re: undo a credit memo

cowabunga!!! so here is an update on this original post. Thank God the A/R has been updated!!! I have been able to resolve all issues. Able to now go in and correct things at will. That which I could not do before, I am now able. With that said, there is still a little problem that comes up that I h...
by Tammy/newlife
Thu Nov 16, 2017 1:02 pm
Forum: Accounting
Topic: undo a credit memo
Replies: 10
Views: 319

Re: undo a credit memo

Yes Niel...thank you for looking at it...so at this point, I was trying to get balances down to 0 on the account statement in A/R for one of our customers. (I was calling them a vender) I made mistakes in the system and tried to fix them which made them worse. What I have now is an invoice which I p...
by Tammy/newlife
Mon Nov 13, 2017 10:56 am
Forum: Accounting
Topic: undo a credit memo
Replies: 10
Views: 319

Re: undo a credit memo

I have tried everything to fix this and it is a complete mess! I am extremely frustrated. everything I try makes it worse...I just need to be able to go into each system and enter a transaction and the way this is set up, I can't do what I need to to fix it. awefull!
by Tammy/newlife
Thu Sep 14, 2017 9:16 am
Forum: Accounting
Topic: undo a credit memo
Replies: 10
Views: 319

Re: undo a credit memo

I called it a vender...but that is prob the wrong wording...as I saw someone else mention...there was no tutorial on AR so when I was going through this the first time it was trial and error. I am not an accountant or went to school for that...but I do the accounting for the church. I was trying to ...
by Tammy/newlife
Wed Sep 13, 2017 12:10 pm
Forum: Accounting
Topic: undo a credit memo
Replies: 10
Views: 319

undo a credit memo

I would like to undo a credit memo in AR and I do not see an option to do so. I prob mistakenly posted one as I began to learn to use these functions...but now I have an account statement for a vender that is incorrect. I tried to post another credit memo in the negative to fix it...but it took it a...
by Tammy/newlife
Thu Feb 16, 2017 10:44 am
Forum: Accounting
Topic: what does the "C" mean
Replies: 2
Views: 195

Re: what does the "C" mean

so I found it means cleared....but I guess I don't understand why cleared and not a "Y" for reconciled....unless I just haven't been able to reconcile this month yet! I guess that's it.
by Tammy/newlife
Thu Feb 16, 2017 10:30 am
Forum: Accounting
Topic: what does the "C" mean
Replies: 2
Views: 195

what does the "C" mean

in check register under reconcile? I can't figure it out and don't see it anywhere in the manual. Y & N is easy...yes or no reconciled...what is the C?
by Tammy/newlife
Mon Feb 13, 2017 12:08 pm
Forum: PowerChurch Online
Topic: getting an error message
Replies: 2
Views: 463

Re: getting an error message

yes, it is on C: forgot to put that on. That could solve it. I talked to my tech guy who did put himself as the admin. He told me I have the access to everything that he can do....but maybe not. ;) I'm checking in with him on it...that might just do the trick. I installed from my log in page...I can...
by Tammy/newlife
Mon Feb 13, 2017 11:00 am
Forum: PowerChurch Online
Topic: getting an error message
Replies: 2
Views: 463

getting an error message

anybody know how to fix this: just installed powerchurch online...we have Windows 10. everything is ok on my login page...but we need our Ushers to have their own login to the computer....but when they try to click on the PC icon this is what we get: Program files (x86)\IDS LLC\IDS\client\ids.exe wi...
by Tammy/newlife
Thu Nov 10, 2016 11:38 am
Forum: Accounting
Topic: correcting duplication postings
Replies: 1
Views: 206

correcting duplication postings

I forgot to post in fund accounting after posting in ap. and couldn't figure out why I could not find the checks in the system later in the month....even though I knew they were in there somewhere I couldn't find them. So, I entered everything manually again thinking there was a glitch. After postin...
by Tammy/newlife
Mon Aug 22, 2016 6:49 am
Forum: PowerChurch Online
Topic: multiply locations?
Replies: 2
Views: 446

Re: multiply locations?

Thanks Neil!
by Tammy/newlife
Wed Aug 17, 2016 10:05 am
Forum: PowerChurch Online
Topic: multiply locations?
Replies: 2
Views: 446

multiply locations?

Yes, I wanted to know how do we use power church at more than one location? We have this software installed in our Pittsburgh location and are opening another campus in Bridgeville. We want to have all the same info be available at both locations. Have the ability to insert new information on one lo...
by Tammy/newlife
Thu Jun 16, 2016 7:33 am
Forum: Membership
Topic: picture goes in sideways
Replies: 1
Views: 331

picture goes in sideways

Hello, I tried to upload a pic into the system but when it went in, it rotated it to the right. I can not fix it...any suggestions? I'm asking the person to see if this was a cell phone pic or not...I don't know if it matters but I'll find out.
by Tammy/newlife
Tue Sep 16, 2014 2:38 pm
Forum: Accounting
Topic: need to fix an uncashed check
Replies: 2
Views: 523

Re: need to fix an uncashed check

ok, so nevermind...I figured out how to get the voided check to show up in reconciling statement....I did change the date to a current one so I could be taken care of.
by Tammy/newlife
Tue Sep 16, 2014 2:01 pm
Forum: Accounting
Topic: need to fix an uncashed check
Replies: 2
Views: 523

need to fix an uncashed check

ok, so yes a check was written out for Oct of 2013 and no it was never cashed and yes it was posted and yes that month is closed out....and yes, I voided it in AP and no I could not reverse it in fund acct view posted items because its only showing Jan of 2014 to current....but no I can't take...wel...