User Support Forum

Thank you for the response. The bank did not change the account number just the name. Can I go into chart of accounts and change name from old bank to new and continue to use original acct numbers? Thanks

Our bank was bought out by another bank effective January 2019. I have established a new account for checking and savings. How do I move the monies to new bank account number? Also currently all our funds are tied to the old bank. Do I have to go into each fund/account and change default to the new ...

Pastor took a cut in salary due to finances. A member has made a contribution and designated a portion be given to the Pastor to supplement his income. Since they stated the amount they want to go to the pastor as salary (which is not tax deductible to donor) how do I enter the transaction to income...

When I went to print the payroll stubs my printer failed and now I can't get them. How do I reprint.

I would like to know if there is any way that a retirement fund could be set up for our pastor. We do not have the availability of establishing a 401 or retirement benefit at this time. Can contributions be made from membership to an account? Is there IRS requirements? If contributions are made by m...

Thank you

I have posted contributions to members and they are listed in their envelopes but it did not post to fund accounting for the date of 12/18. All other contributions have posted. There is nothing in the posting file. Also I have contributions that were posted to December but checks did not get deposit...

Thanks John, I didn't realize that both accounts would increase and was trying to figure how to make the payment.
Blessing, Jackie

We have been making payments for the entire amount out of an expense account and now I know that we should be paying from the liability account. I will be voiding all the accounts that are opened and rewriting the checks. Can you explain or show me how to entered the check to make payment? I know th...

Currently running 11.5 My COA was established prior to me taking over and I have noted serveral problems. Under payroll deduction (liabilities) there are account numbers for the employee deductions for FWh, SS and Medicare etc. I do not see any account numbers for the employer portion. 1. Do I need ...