User Support Forum

Hi, Neil. I can finally report success, thanks to you!! :D I was wrong in reporting the port. Port 25 is the default, but email uses 2525. I added that to my outgoing server but it still didn't work. In answering your questions, though, I noticed that in Outlook there was a box "My outgoing server r...

Hi, Neil.

Under Advanced Internet E-mail Settings (in Outlook) I found that the smtp server port is 25. Ever hopeful, I added that to my server name in PowerChurch and tried again. Alas, I still got the message "Relaying not allowed."

Now what?!
Carol

Thanks for the quick response. My Outlook settings look like this. Account type---POP 3. Incoming mail server---mail.sunburyumc.org. Outgoing mail server (SMTP)---smtp.sunburyumc.org. User name is just my email address. I thought I had everything matching but. . . . . I appreciate any help you can o...

I can e-mail through Profiles, but when I try to e-mail contribution statements, I get a "Contributions e-mail sent status" that reads "Relaying not allowed." What does this mean and how can I get statements sent?

Carol