User Support Forum

Office Depot carries a line that you lift & press to seal rather than wetting. I just switched to them and found them a great time saver. They are item # 190654, number 10 size with double windows and the security lining. They worked fantastic for me and were the same cost as gummed envelopes.

That argument has been made and the secretary is NOT buying it!
Thanks for your information.

Our church only uses the finance part of PC so no one has ever filled in those screens. (I do give those people envelope numbers that are well beyond church members for running reports.) If I filled all those in and sorted them as you suggest, would it remove them from the search list? Or is there a...

As I've been reading the forum, I see references to archiving profiles and would like to explore this option. We have many old profiles that are cluttering up the system; for example, someone from out of town who gave a memorial four years ago and is unlikely to give again. If I am searching for a n...

This is why we no longer include pledges on our statements. It was so confusing to our congregants that it just wasn't worth it. You'll need to uncheck those boxes when you are running the statements.

Yes, I was including Contributions under Accounting. We have 11.1.

Our church only uses the accounting side, because our church secretary refused to use it after seeing how hard it was to run, after the other program she was using. She went back to it. Everyone else who has tried to use other aspects of the program has given up after great frustration. We don't nee...

Okay, forgive me, but there is a rant coming. PowerChurch is an expensive program that sells itself on ease of use. The ability to either run relevant reports or export to a widely used program such as Excel, should be included, or it is NOT easy to use. Most churches don't have money or time to lea...

That sounds handy, and I will try it the next time I'm in the office. Do the options include amounts given?

Thanks, Neil, I've been running range reports for 100 and 200 by themselves and then combining them. Doing all that reassigning sounds like a recipe for problems to me. As far as Excel, I would like to use it for all kinds of reports, such as comparing giving from one year to the next for individual...

It's Stewardship time, and I've been asked to prepare some documents based on current giving. One is a chart that shows how many families are giving in each range, for example 10 are giving $5-10/week, 10 are giving $10-25/week, and so on up the scale. We will also be sending a letter to each family...

This is something I never thought of doing but tried today, and found it very reassuring when the numbers matched what our counters had given me for each fund. Thanks to you, smecjc, for asking the question, and to you, NeilZ, for posting the answer. I'll be adding this step to my weekly routine to ...

We use version 11. I would like to call customer service but our church doesn't pay for that. I was told it was too expensive and that they weren't helpful, and I should just go the the forums. I would imagine there are many others with this issue.

The same problem happened to me, with slightly different circumstances. We made pledges to a debt reduction fund for the first time ever, so there were no prior years to get picked up. When I ran contribution reports, one pledge showed up as having received double the amount actually paid in. I doub...

What my finance board would like is to know how much each person gave in those two funds year by year for comparison purposes. If family A gave 1000 in one fund and 200 in another, what did they give the next year, and so on for five years. Perhaps I'm completely missing something, but I haven't fou...