User Support Forum

Hi, We are currently using a computer operating Windows XP and are preparing to upgrade to a new computer operating Windows 10 Professional. We are running Power Church 11.55. My question is, what is the best way to confidently transfer the current Power Church program to the new computer with all c...

It was an error on our end. The woman who does our reconciliation overlooked the offsets for said contribution correction.

We were able to resolve the issue.

Thank you.

Hi,

I just set up the transfer accounts and used them, everything transferred correctly but the transfer still shows up on the reconciliation sheet. Did I miss something?

Thank you.

That is correct.

Hi,

So I followed the steps originally given, it fixed the issue...however we just had our bank statement reconciled for March and two contributions one for $50 and one for $200 show as outstanding deposits. How do I get rid of these?

Thank you.

Thank you so much!

Hi,

A contribution check was misread for $50 more and entered as so. This mistake was not caught until the deposit went to the bank, at which point it had already been posted in PCP. Is there a way to correct this contribution and enter the correct amount?

Thanks!

Was able to resolve the issue.

Hi, We attempted to void an old check, it was posted from accounts payable to fund accounting...that transaction was then deleted in fund accounting due to an error, but when a re-attempt in accounts payable to void the old check is done, it says that the check has already been voided. Is there a wa...

I checked this out, and apparently the transfer accounts were never set up. I've only been here for a couple years so I don't know why this wasn't set up. Currently 5000 to 9999 are set up as expense accounts. If I check the "use transfer accounts" box, will this have an affect on the entire account...

The diagram you sent is the exact transfer I originally did. The only difference is that our transfers are in a 6000 series not a 9000...would this affect the transaction? Basically we're looking to clear the transaction from the reconciliation report since we do not have a corresponding transaction...

We received a notice from our bank that our savings bank account was going to be closed due to inactivity...we decided to move $25 from our checking account to our savings account at the bank. In order to account for this in PowerChurch we did a journal entry moving the money from GF (general fund) ...

Hi, In April of 2015 we did a journal entry to move $25 from one PCP account to another. We had a church event where all the money collected went into the same account as the $25. When the event was over all the money collected was moved to the GF account. Unfortunately in that money movement, the $...

Hi,

I was able to print w-2's and 1099-MISC forms directly from the PC+ program. Is there a way to print onto a 1099-r form directly from PC+ ?

Thank you,

Amber