User Support Forum

Will I create any problems in the program if I change the account numbers on the Temporary Restricted accounts? I know I have to also change the income and release account numbers as well. I created the account numbers years ago when I first started using Powerchurch and now realize that I should ha...

I think I saw my question in a post before but I can't locate it on the forum now. I need to move my software to a new computer. I am using PCPlus 11.55 with the latest maintenance release. If I install the software from CD and then restore from backup, will that restore the program updates as well ...

I called into tech support and they fixed the problem.
You still have to change the date each month, but when you go into the reconciliation function, it should show the last date you performed a reconciliation.
My problem was that the date displayed always showed 2/29/16.

I just reindexed the program and the reconciliation date still shows 2/29/2016.

No.
Should I reindex the database periodically?

Yes, the bank statement has reconciled properly each month in the 4 years I have been using the program. But statement date has been stuck on February since I reconciled February's statement.
I have to manually change the statement date each month when I do the reconciliation.

We have a Food pantry fund which I put offerings for Thanksgiving baskets, food pantry, etc with a note as to what the specific donation is for. This cuts down on the number of temporary restricted funds I need.
Those reports will give me what I need.
Thanks for the information.
Jim Franklin

I am not sure what you mean by changing the open month. I change the working month each month but don't know of any other changes that need to be made. This only started happening this year. Before that it always changed after I reconciled the bank statement.

Is there a report in the Contribution module that includes the notes that I input when entering the contribution? So far I can find a report that will display the note.
Thank you,
Jim Franklin

Why doesn't the reconciliation date not change after doing the monthly bank reconciliation? I reconcile my bank statement every month but when I go to do the next reconciliation, it still comes up with February 29th as the statement date. I am using the latest version of the program and have install...

Is there a section on PCPlus to input church policies? The previous program I used had this feature but I can't find it in PCPlus.

Thank you,

Jim Franklin
Treasurer
Norwich A/G
Norwich, CT