User Support Forum

Sorry ... I just posted the reply without seeing your comment about creating the reports in the Activity area instead of the Attendance (your reply was on the second page and I was only looking on the first page). I will set up the custom reports in the right area and give it a go! Thanks for your h...

Hi Zorak,

I went ahead and made a copy of our membership files and the custom reports and sent them to data@powerchurch.com last Thursday. Any luck finding the problem yet?

The Output Fields are 'Last Name, First Name', Birth Date, Mailing Name, Family Phone 1, Family Email, Allergy, Medication. The strange thing that seems to dispute the empty field theory is that I run the exact same report for Activity 30 and it brings up the list of children correctly. The SAME gro...

Ok. I found Astrid and checked her personal profile ... in the Activities tab she was listed under both Activity 30 and Activity 31. Then I tried the report ... no luck. Next I went through and re-indexed all files. Then went back to the report and it still didn't pick up activity 31. Is it a proble...

Yes. I am a troubleshooter by nature and am baffled because I can't see anything that might be causing it to not see Activity 31. I even copied the report that is for Activity 30 and only changed the Activity filter to 31 ... so everything is the same except the Activity number. I can go into the ma...

I just tried a couple of things: 1. Set up a new Activity (40) and assigned one of the kids to it. Then changed the custom report filter to list records with Activity Ranges 29 - 41 and it STILL only picked up the profiles assigned to Activity 30. 2. Re-ran the Report and changed the filter to Activ...

Is it possible that when I defined the Activity code '31' for Summit Kids - 2nd Service that I may have gotten a space or special character in with the number? Or does the software force the 'code' to be numeric?

I set the Record Filter to Activity Ranges from 29 to 32. Then added the Activity and Activity Description to the Output ... in front of all the other output field columns. I ran the query and ended up with all the Activity 30 - Summit Kids - 1st Service records ... none of the Activity 31 - Summit ...

I ran the Activity / Skill Descriptions Report and under the column for Activity are listed: 30 Summit Kids - 1st Service 31 Summit Kids - 2nd Service Are the '30' and '31' the correct parameter for Activity when I set the 'Activity equal to ... ' in the Record Filter of the Custom Report? I have it...

We have created two custom reports. They are the same except one report only picks up personal profiles that have Activity code '30' attached to their record and the other report only picks up personal profiles that have Activity code '31' attached. The first report runs perfectly. The second one, w...