User Support Forum

Thank you very much for the help! Have a great day.

We want to email individual families the address and phone information we have on them and ask for updates. We don't want to email the Jones family with information on the Smiths, Andersons, et al...just the Jones's. I also don't need to include birthdays, etc., just the phone and address informatio...

Is there an estimated date for the fix? I've opened up permissions as a workaround, and am eager to resume "Data Entry Only" as soon as I can. Many thanks.

We have rotating "tellers" enter weekly contributions, so I've set their permissions to Data Entry Only in the Contributions module. Everything has been fine for a few years, but suddenly they can no longer print the Bank Deposit Slip. In fact, there is NOTHING in the Contributions > Reports window ...

Greetings, I am having some formatting trouble with sending a group email. We use PowerChurch Online. I've been creating the body of the email offline in Word 2013, formatting with bold font and using indented bullet lists where needed. I've set paragraph spacing to single space, without any additio...

Thank you very much! I'll write something specific up for the wishlist.

~Ann Taylor

Is there a connection between the "Email contribution statement" options on the personal profile contact screen and the Integrated Data Entry (or Maintain Family Mailing LIst) screen? When I add new families, the email option is automatically selected on their personal profiles, yet not on the famil...

We have church council members rotate through the Sunday offering counting duty, and are getting ready to train them in the data entry for contributions. To help them and simplify things, I established a list of tasks under the Quick Task pane. (They will only see PowerChurch once a month at best, s...

Thank you very much.

To follow-up, I called the PowerChurch tech support. They advised us to use 9996 as the birth year. It produces the same effect as the 9999, but works for the Feb 29th date.

We are a new customer to PowerChurch (July 2013), and are using the online version. As we enter our personal profile information, we are using the "9999" option for the birth year since most of our members will give us their birth day and month, but not the year. One young lady's birthday is the 29t...