User Support Forum

I am filling in for our envelope secretary and entering contributions for the first time. Although it has gone well, I can not seem to enter "Open Offerings" for which no envelope number or name is associated. Can anyone direct me in the right direction as I can not see anything in the guide on this...

Thanks for your reply. Tech support help me out in a different way by updating the database for me since it really was not a transaction. Your info will come in handy for my next errror!!!!

During setup, I made an error entering the amount of an outstanding cheque. I did not realize my mistake until I went to reconcile the bank statement. I can not see where I can correct this error. Being that it was entered during the set up process, do I have to make the adjustment through Net Asset...

Thank you, Neil. The link was helpful and I will likely go this route. Re the Contributions question...the situation is that all of the envelope offerings were posted as open; it was not just one entry. I think it may have been the result of my taking over the accounting and setting up some new acco...

I purchased PC online and although our church had been using a previous version, there was the accounting was confusing and we wanted to streamline the process. I started fresh (I am a new Treasurer without much accounting experience) but with the help of an accounting friend, I was able to set up t...